When you get colour questions during the estimate, you may be tempted to say, “That’s not my area of expertise.” But before you do, consider that colour is one of the most important decisions of any project and a motivating factor for homeowners wanting a new paint job. A painter who can help a homeowner with paint colour selection may get the estimate signed and the job scheduled faster versus one who is lost in uncertainty.
So, what do pro painters need to know about colour? Here are some colour questions homeowners typically ask and some strategies to help you answer so you can close the paint job.
Erika Woelfel, VP of Colour and Creative Services at Behr Paint Company, notes some exciting trends that we’re seeing in the industry.
To keep yourself up to date on trends, check out our annual 2025 Colour Trends to awaken your clients’ spaces with endless expression. And be sure to regularly browse curated colours and trends with the ColourSmart by BEHR® tool, which includes a colour wheel to explore colour combinations and find the closest BEHR matched colour. A little time studying can make you a treasure trove of knowledge for your clients.
Finding complementary colours to existing items in a home can sometimes lead to indecision. Colour tools can empower your client to make informed colour choices.
Colour is complex. As a painter, you know you can apply the same colour in different settings, and it may look slightly different depending on the lighting and surroundings.
Remind your clients of this, and then use fan decks and drawdowns under different lighting conditions to illustrate how it will look at different times of the day. Sampling the colour in different areas can also give a preview of the final result. Whether you provide those colour samples or give your client instructions on what to pick up at The Home Depot, discussing and testing how light, sheen and surroundings play with colour is smart business.
Maintaining records of paint colours from previous projects in an organized system demonstrates your professionalism and dedication to your clients. Plus, it’s an effective way to encourage repeat business.
Many pro painters wonder what to do when homeowners want a colour recommendation. No one wants to be on the hook if the colour doesn’t turn out to their liking. The final colour choice should be made by the homeowner, and you want them to sign off on that choice. But you can still provide inspiration and be a helpful guide. Consider these strategies to get the creative juices flowing:
Once your client has narrowed down the colour scheme, help them use the tools and techniques above to make final selections and visualize their newly painted space.
In the end, colour is just one more tool to help you close more estimates and build a reputable painting business.
If you have additional questions or want to learn more, contact your local BEHR Pro Rep.